Blog Layout

Westport Rehabilitation Shines Bright With Its Outstanding Success

James Beck • Nov 22, 2023

U.S News and World Report Ranked Westport Rehabilitation and Skilled Nursing as one of the top facilities in the Country.


Amy Gunter, Director of Rehabilitation Services, leads a therapy team that harmonizes science and art to bring healing and restoration to the lives of our loved ones.

For rehabilitative therapy relating to illness, injury, or surgery Westport is the Marquee Address for healing and restoration in RVA.



The therapists/artists at this temple of healing are highly trained professionals and caring souls who are part of Westport’s legendary success story in the Richmond metro market.


As we enter the spacious rehab floor at Westport, we find an orchestra of occupational and physical therapy equipment designed to reduce pain, restore mobility, and strengthen weakened muscles.


We also find the musicians: a vibrant group of therapists who use both science and the art of healing to rehabilitate their patients. 


Amy earned her degree from Virginia Commonwealth University and holds a certification as a lymphedema therapist. Since being hired by Westport’s executive director, Beth Stowe, four years ago, Amy has been a true maestro in managing the 25 full-time therapists and 30-plus PRN professionals providing care to the endless stream of patients who come through Westport’s doors.



The conductor of these storied rehab professionals is a high-energy occupational therapist named Amy Gunter, who is the Director of Rehabilitation Services at Westport.


In the style of an orchestra conductor, Amy extends her arm, curls her fingers inward, or nods her head to instruct her co-workers. The communication between the members of this orchestra is rich in trust and mastered by practice.


Q: Can you tell me about your mission at Westport?

A: Yes, my mission is for our team is to provide inpatient rehab – physical rehabilitation in a Skilled Nursing Facility setting. We can absolutely accommodate those who can do three hours of therapy a day and provide options for those who can’t tolerate it.


Q: What is your primary role each day at Westport?

A: I see my role as a facilitator between Rehab and the rest of the interdisciplinary team (MDs, nursing staff, social work, activities, and facility management staff) to ensure that our residents receive the best care and services. I represent Rehab with the billing office and reimbursement departments to ensure we are compliant with Medicare regulations.


Q: Do the five-star ratings and the U.S. News & World Report article put any extra burden on your team?

A: We are held to a higher standard, for sure, and I can clearly see how it has made us all even better as a result.


Q: Let’s talk about Westport’s vibe. The word on the street or gossip of the city is that Westport’s therapists are rock stars. Swami-like healers of 21st-century therapy. There are even groupies who idolize their favorite therapists. Literally, current, and former patients/family call out their names: Jim, James, Rolland, Sylva, Audrey, and more.



How does that happen?


A: Our reputation is about what we do every day. The community rewards us with positive feedback. I see people regain their strength, their independence, and their spunk. I watch them gain confidence in themselves again with the support of an understanding therapist who offers tools for strengthening or becoming safe. The therapists are so creative and understanding; they are really engaged with the patient and the family members in the care process. The therapists work on things that are functional and meaningful to the patient. People want to get home as soon as possible; they do not want to waste time.


Q: How do you supervise so many people? 

A: I am very lucky to manage an exceptional group of talented professionals. They are bright, energetic, compassionate, engaging, and engaged. And you can see they love their jobs. I enjoy creating a “happy, supportive place” for excellent therapists who aren’t afraid to work hard and who make a positive impact in the lives of their patients and families.


Q: How do you determine when a patient is ready for discharge?

A: It is truly an interdisciplinary decision, including input from the physician and nursing staff to ensure the patient is medically stable, opinions of the therapist regarding the patient’s safety and independence, and coordination by Social Services with the family and safety/support of the planned discharge location.


Q: I see pictures of you and your staff in Halloween pictures.

A: Halloween is a great time for us at Westport, our spirit really shines!


Q: What do you do for fun?

A: I love living in the moment: singing karaoke, dancing, spending time with family and friends, going to the beach, and riding roller coasters. I just tried the Zoofari high rope course/zip line adventure at the Richmond Zoo. That was some amazing fun!



Thank you, Amy! Stay the course with the “Art” of healing.


27 Nov, 2023
Katie Hamann Alzheimer’s Crusader Senior Moving Entrepreneur Dollhouse Strategist “Whether she is preparing for a moving day or planning an outdoor Alzheimer’s event, Katie always get her weather from Nikki-Dee Ray.” by Jim Beck info@nesteasy.org
21 Nov, 2023
John Nguyen of Williamsburg has been named Senior Vice President of Business Development at Simply Connect, a Healthcare Information Exchange (HIE) and Healthcare Technology Solutions Company designed specifically for the senior care and related healthcare industries. John is well known to everyone in the assisted living and memory care community in Virginia from his former position as the Divisional Director of Business Development of the Southeast Division at Brookdale Senior Living. John was born in South Vietnam and credits his leadership skills to his late father, Captain Thomas (Dzung) Nguyen , who distinguished himself in the Army of the Republic of Viet Nam. The Nguyen family narrowly escaped the communist North Vietnamese takeover of Saigon in 1975. His family was part of the “at-risk Vietnamese” community who would likely be treated harshly if captured by the North Vietnamese communists. In the closing days of the Vietnam War, Captain Nguyen was part of a heroic group of South Vietnamese who organized a naval evacuation of Vietnamese civilians and military personnel from Saigon to wait for U.S. naval vessels. Captain Nguyen’s naval evacuation worked in concert with a U.S. helicopter evacuation of Saigon named Operation Frequent Wind. Captain Nguyen utilized his fleet of South Vietnamese Army rivercraft to facilitate an overwater evacuation of some 2800+ South Vietnamese military personnel and their Helicopter evacuation Saigon family members. Many of them narrowly escaped with nothing more than the clothes they were wearing that day. Operation Frequent Wind was a 19-hour air evacuation from April 29, to April 30, 1975. It involved 81 U.S. helicopters that rescued over 6,000 Vietnamese from Saigon and ferried them to the safety of U.S. Ships. It was the largest helicopter evacuation in history. The North Vietnamese Army tanks were breaking down the gates of Saigon as American helicopters were ferrying Americans and Vietnamese out of the city. The story of John’s father, family, and countrymen is one of valor, sacrifice, and great courage. John feels an indescribable sense of pride and gratitude to his father for saving his family and neighbors from the North Vietnamese communists and securing their citizenship in the United States. The Nguyen family is grateful for their citizenship and is making a fabulous contribution to the growth of our nation. Let’s talk to John. Nest Easy: Tell us a little about yourself, John. John: I was born in Saigon, South Vietnam, and grew up in Newport News. Majored in commercial art and computer graphics. Nest Easy: What age were you when your family escaped from your Vietnam homeland and immigrated to the United States? John: I was only 10 months old when we fled S. Vietnam. Nest Easy: What family members came with you to the U.S.? John: My father was able to get our entire immediate family out (my father, mother, 2 older sisters, and an older brother), along with both of his parents and his 7 siblings and their families as well. Nest Easy: What do you remember about the experience of leaving Vietnam and/or coming to America? John: I was very young at that time, so I only remember the stories that my parents and aunts/uncles told us. But by those accounts, it was an extremely difficult journey with many hardships for all who were involved. My brother and I got very sick and almost didn’t make it. There was a lot of oppressing sun and heat, very few rations of food and water, and the conditions aboard the American barges that carried us were brutal. Nest Easy: How do your family, and the Vietnamese community reconcile the loss of leaving everything behind in their homeland, but finding safety and success in America? John: As expected, it was a difficult transition for them. They literally lost everything they owned, their homes, their careers, many of their friends, and their country. But my father was a true patriot and was fiercely loyal to America and instilled that loyalty, patriotism, and love of America in all of us. We worked to become American citizens as soon as John & his children Williamsburg we were able. Nest Easy: Can you share any of your late father’s thoughts about his contribution to the Saigon evacuation or the opportunity to save his family by coming to America? John: To be honest, he rarely discussed any of that. We knew that he was in command of the South Vietnamese riverine fleet and that he traveled to America (Ft. Eustis in Newport News, VA) many times to assist and advise in the training of the American Riverine regarding strategy and navigation of the Vietnamese rivers and Mekong Delta, but I didn’t know the extent of his contribution and leadership during the evacuation until after his death. At his funeral, hundreds of Vietnamese and Americans who had worked with him over there came out to give their respects. It was there that many of these folks told me these stories and shared his exploits. Nest Easy: You are as American as apple pie and very successful. Do many of your friends or colleagues know of your family’s harrowing and heroic experience? John: Only my closest friends know. My father never talked about it much and always taught us to be introspective and humble in our actions and in our words, so I don’t talk about it much. Nest Easy: Tell us about your new company Simply Connect . What is information sharing in senior living all about?
More Posts
Share by: